personal infos
- Name : Oliver Rütten
- Profession : Director Projects
- Special Skills : Booking processes tourism industry / Customer service processes
- Email : oliver.ruetten@gmx.de
- Age : 52 years
- Address : Frankfurt/Main
- University degree : Lawyer
- Industries : Travel, Airlines, Logistics
- Phone : +49 171 244 85 70
- Languages : German, English
20
years of experience
200k
avg. project budget
∞
completed projects
5m
processed cases
My Skills
IT Project Management
Agile software development
Customer Service Processes
Claims & Complaints Management
Process Management
Tourism Industry
Airline Business
Logistics
Experience & Education
-
2023 - Present
Director Projects ISO Travel Solutions GmbH
IT project oversight, financial management
-
2022 - 2023
Product Owner ISO Travel Solutions GmbH
Consulting and software implementation projects
-
2020 - 2022
IT & Sales Consultant targenio GmbH
Acquisition of software implementation projects for our self-developed customer service application targenio
-
2003 - 2019
IT Consultant Rödl & Partner
Consulting and software implementation projects for claims & complaints management at large companies
-
2001 - 2002
Consultant Freelancer
Freelancer for VW Consulting in setting up an automatic order processing system for B- and C-parts
-
2000 - 2001
Consultant Perot Systems GmbH
Development of a business concept, definition of BRS and creation of a business case
-
1998 - 2000
Consultant Freelancer
Consulting projects for Sony Germany, IHK Bayreuth and other medium-sized companies
-
1996 - 1999
Second State examination in law Bavaria
Legal clerkship (Referendariat) in the district of the Higher Regional Court of Bamberg and at the government of Upper Franconia
-
1992 - 1996
First State examination in law Bayreuth University
Law studies at the University of Bayreuth
-
1991
military service MatALw, Köln
Administrative tasks in the material office of the Air Force
-
1981 - 1991
Highschool Graduation Gymnasium Odenkirchen
Attendance of the Gymnasium Odenkirchen and acquisition of the "Abitur"
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1987 - 1988
High School Diploma (honorary) Ventura High School
Exchange student for one year at Ventura High School, CA, USA